Join The Fane
Valley Team

The Role:

• Support the Livestock Identification Manager in driving sales growth, profitability, and new business opportunities;
• Build strong relationships with customers, suppliers, industry bodies, and key stakeholders;
• Help deliver excellent customer service and resolve customer queries efficiently;
• Assist with stock control, production processes, quality standards, and continuity of supply;
• Support staff training, development, and operational planning to meet business needs;
• Identify and promote new sales opportunities, marketing campaigns, and product initiatives;
• Provide technical guidance on livestock identification products, legislation, and best practice;
• Support the maintenance and development of laser printing systems, associated software, and production methods across all locations;
• Ensure compliance with financial, health & safety, GDPR, and industry regulatory requirements.

The Person:

• A minimum of 2 years’ experience in livestock identification, retail operations, customer service, or a similar commercial environment;
• Good knowledge of livestock identification products, agricultural practices, or the wider farming industry;
• Demonstrable ability to support the delivery of excellent customer service and resolve customer queries effectively;
• Strong organisational skills with the ability to manage competing priorities, maintain accuracy and meet deadlines;
• Good communication and interpersonal skills, with the ability to work collaboratively with colleagues, customers, suppliers, and external stakeholders;
• Experience of stock control, administration, reporting, or operational support within a busy environment;
• Excellent problem-solving abilities and a methodical approach to identifying and fixing technical faults;
• Competent IT skills, including experience using Microsoft Office and working with business systems or databases;
• Awareness of compliance requirements, including health and safety, data protection, and relevant industry regulations;
• A full current driving licence and access to transport, or the ability to meet the travel requirements of the role;
• It is desirable to have an agricultural background, previous experience of livestock identification and knowledge of accountancy software and Excel spreadsheets.